Comments on: myHalo Monitoring System: A Non-invasive Medical Alert System for Fall Detection

By: Liz Hardy

Liz Hardy — Tue, 10 Jan 2012 20:30:54 +0000

Hi Jean,

Thank you for your interest in myHalo. This are very good questions.

Yes, the single line will handle the myHalo system and the Presto email printer. If there is an authorized myHalo dealer in your area, he/she can assist with this installation. If we don’t have a dealer in your area, our technical support staff can provide the support needed for this installation with a simple phone call.
As for your second question, myHalo is not designed to work with a wireless internet connection.

If you are interested in special coupons to assist with the cost of leasing your myHalo, please see our website (www.halomonitoring.com) or call the corporate office. 888-971-4256 (ext. 102)

Liz

By: Jean

Jean — Mon, 09 Jan 2012 18:48:10 +0000

My mom has a Presto email printer that uses her phone line.

There is also wireless access at her apartments.

Would the single line also handle a myHalo system? If not, would a wireless internet connection work?

By: Liz Hardy

Liz Hardy — Wed, 14 Dec 2011 16:25:18 +0000

Hi Tom,

Thank you for taking the time to look at our website. You are correct about our system not interfering with a pacemaker. However, we do recommend having a waiver signed by a physician before using our myHalo Complete. A tech sheet and waiver will be emailed to your shortly.
The myHalo clip can determine the difference between sitting and falling, but the sensitivity can be reset if necessary.
This is a great time to try myHalo. We are waiving the deposit and all but $1 shipping with our WINTER coupon and sending Whitnye Lolley’s Master Your Balance video to every home that orders our system this month. Let me know if you want to place an order today. 888-971-4256 (ext. 102) lhardy@halomonitoring.com
Liz

By: Tom

Tom — Wed, 14 Dec 2011 03:35:40 +0000

Hi Liz & Chris,
The seniors in my life have two conditions that I need to address: One has a pacemaker. I’m assuming there’s no radio wave interference concern for pacemakers. Your system is similar to most wireless devices (cell phones, bluetooth devices, routers, etc), correct?
My other senior has a skin condition that would prohibit wearing a chest strap, and also has a balance issue. Will the clip be too sensitive to when the patient sits down a little too hard into the chair, or can it be calibrated to only alert us to falling episodes beyond the range of hip-to-chair seat distance?

By: Liz Hardy

Liz Hardy — Wed, 16 Mar 2011 18:06:07 +0000

Hi Tommy,

Thank you for your interest in myHalo.

1) Is there a minimum commitment time? Or can you commit month to month?
Our service is month to month. No long term or minimum commitment required.

2) If you only have 1 phone in your house, do you need to install an additional phone line or internet connection for the device? Is there an installation fee?
Our system works with one phone line. There is no need to install an additional phone line or internet connection.
If we have an authorized myHalo dealer in your area he can install your myHalo for $50. This service is optional. If you decide to install yourself, our on-call technicians will assist you over the phone at no charge.

Please feel free to call my direct line if you have further questions.